This toolkit is designed to support women-led civil society organisations (CSOs) in the Arab States region to strengthen their capacity to deliver remote services to survivors of violence against women and girls (VAWG).

UN Women is at the forefront of the global drive to remove gender barriers because we believe in a world of justice and human rights for everyone. Towards that end, and as the only United Nations entity dedicated to gender equality, we marshal the world’s best gender expertise and the considerable resources of the United Nations. We connect people in many realms, the national and international, the public and private, activists and officials. Together, our efforts are more than any of us could pursue alone.

This brief suggests that domestic violence has increased in Palestine due to the conditions created by the COVID 19 pandemic, which in most cases resulted in a lockdown of survivors of violence with their abusers. With families in lockdown, helplines are seeing a surge of cases requesting a multitude of services.

This brief explores the implications for the provision of essential services for women and girls who have experienced violence during the COVID-19 pandemic. It provides recommendations for governments, civil society, and international organizations that are seeking to improve the quality of and access to coordinated health, police and justice, and social services for all women and girls during the crisis and provides examples of promising practices to date.